Study notes from ‘Emotional Intelligence’
Students who manage their workloads in this way tend to do well at school even if they have average IQs. 3. Emotional intelligence enables you to behave in ways which evoke favourable reactions from others. For example, imagine you are the manager of a company where one member of staff is constantly making the same mistakes. You’ll need to tell him about this and get him to change, but you have to do it in the right way. If you hurt his feelings, he may become angry or defensive, and less likely to make the changes you desire. If you … Continue reading Study notes from ‘Emotional Intelligence’